Privacy Policy

This Privacy Policy outlines our policies and procedures concerning the collection, use, and disclosure of your information when you use the Ques.ai service. It also informs you about your privacy rights and the legal protections in place.

Interpretation and Definitions

Interpretation: Words with initial capitalization have specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions - For the purposes of this Privacy Policy:

Account: A unique account created for you to access our Service or specific parts of our Service.
Company (referred to as "the Company", "We", "Us", or "Our"): Refers to [Company Name], [Company Address], [City, State, ZIP Code], [Country].
Cookies: Small files placed on your computer, mobile device, or other devices by a website, which contain details of your browsing history on that website and serve various purposes.
Country: Refers to India
Device: Any device capable of accessing the Service, including but not limited to computers, cellphones, or digital tablets.
Personal Data: Information relating to an identified or identifiable individual.
Service: Refers to the Ques.ai platform.
Service Provider: Any natural or legal person processing data on behalf of the Company, including third-party companies or individuals employed by the Company for various purposes.
Third-party Social Media Service: Any website or social network that allows users to log in or create accounts to access the Service.
Usage Data: Data collected automatically through the use of the Service, generated by the Service itself or its infrastructure (e.g., duration of a page visit).
Website: Refers to the Ques.ai website, accessible at www.ques.ai
You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual accesses or uses the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected:

‍Personal Data -While using our Service, we may request specific personally identifiable information to contact or identify you. This information may include, but is not limited to:

Email address
First name and last name
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is automatically collected when using the Service, and may include:

Your Device's Internet Protocol (IP) address
Browser type and version
Pages of our Service visited
Time and date of your visits
Time spent on specific pages
Unique device identifiers and other diagnostic data

When accessing the Service via a mobile device, we may collect additional information, including but not limited to:

Type of mobile device used
Unique ID of your mobile device
IP address of your mobile device
Mobile operating system information
Type of mobile internet browser used
Unique device identifiers and other diagnostic data

We may also collect data that your browser sends during visits to our Service or when you access the Service via a mobile device.

Information from Third-Party Social Media Services

Ques.ai allows you to create an account and log in to use the Service through select Third-party Social Media Services, such as Google. If you choose to register via a Third-party Social Media Service, we may collect Personal Data associated with your Third-party Social Media Service account. This may include your name, email address, activities, or contact list associated with that account.

You may also have the option to share additional information with us through your Third-party Social Media Service's account. By providing such information and Personal Data during registration or otherwise, you grant us permission to use, share, and store it in accordance with this Privacy Policy.

Tracking Technologies and Cookies

‍We use Cookies and similar tracking technologies to monitor and store certain information, enhancing the functionality and analysis of our Service. These technologies may include:

Cookies or Browser Cookies: Small files placed on your device. You can configure your browser to refuse Cookies, but doing so may limit some Service features.
Flash Cookies: Certain Service features may use local stored objects (Flash Cookies) to collect and store information about your preferences or activities on our Service.
Web Beacons: Small electronic files (e.g., clear gifs, pixel tags) found in sections of our Service and emails that allow us to count users, record page popularity, and verify system and server integrity.

Cookies can be "Persistent" (remain on your device when offline) or "Session" (deleted when you close your browser). We use both types for various purposes:

Necessary / Essential Cookies: Required for Service functionality and to prevent fraudulent account use.
Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted cookies.
Functionality Cookies: Remember user preferences for a personalized experience.

For more information about cookies and your choices, please review our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

‍We may use Personal Data for various purposes, including:

Providing and maintaining our Service, including monitoring Service usage.
Managing your Account, including providing access to Service functionalities.
Fulfilling contractual obligations, such as product or service purchases.
Contacting you via email, telephone, SMS, or other electronic communications regarding Service updates or informative communications related to functionalities, products, or contracted services.
Providing news, special offers, and general information about goods, services, and events similar to those you have inquired about.
Managing your requests and inquiries.
Evaluating or conducting business transfers, including mergers, sales, or acquisitions.
Data analysis, usage trend identification, campaign effectiveness assessment, and Service improvement.

Sharing Your Personal Data

‍We may share your Personal Data in the following situations:

With Service Providers: Sharing data with Service Providers to monitor and analyze Service usage, process payments, and contact you.
For business transfers: Sharing or transferring Personal Data in connection with mergers, asset sales, financing, or acquisition of our business.
With Affiliates: Sharing data with our affiliates, who are required to honor this Privacy Policy.
With business partners: Sharing data with business partners for certain products, services, or promotions.
With other users: Publicly sharing personal information when interacting with other users or registering through Third-party Social Media Services.
With your consent: Disclosing personal information for other purposes with your consent.

Retention of Your Personal Data

‍We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage Data may be retained for internal analysis purposes. We will take reasonable steps to protect your data's security.

Transfer of Your Personal Data

‍Your information, including Personal Data, may be processed and maintained outside your jurisdiction. Data protection laws may vary in these locations. By using our Service and submitting information, you consent to this transfer.

We will take reasonable steps to ensure your data's secure treatment, and we will not transfer Personal Data to an organization or country lacking adequate data protection controls.

Disclosure of Your Personal Data

‍We may disclose Your Personal Data in the following circumstances:

Business Transactions: If involved in mergers, acquisitions, or asset sales, Personal Data may be transferred with prior notice and subject to a different Privacy Policy.
Law enforcement: We may disclose Personal Data if required by law or valid public authority requests.
Other legal requirements: Disclosure

in good faith to comply with legal obligations, protect rights or property, prevent wrongdoing, protect user safety, or address legal liability.

Security of Your Personal Data

‍We take reasonable measures to maintain Personal Data security. However, no internet transmission or electronic storage method is 100% secure. While we employ commercially acceptable means, we cannot guarantee absolute security.

Detailed Information on Data Processing

Email Marketing

‍We may use your Personal Data to contact you with newsletters, marketing materials, and other information of interest. You may opt-out of such communications via the unsubscribe link or instructions provided in emails or by contacting us. We may use Email Marketing Service Providers to manage and send emails.

Payments

‍For paid products and services, we may use third-party payment processors for payment processing (e.g., payment processors). We do not store or collect payment card details. Payment processors adhere to PCI-DSS standards.

Children's Privacy

‍Our Service is not intended for users under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If a parent or guardian is aware that their child has provided us with Personal Data, please contact us. We will take steps to remove such data.

Links to Other Websites

‍Our Service may contain links to third-party websites not operated by us. We recommend reviewing the Privacy Policy of every site you visit, as we have no control over third-party website content or privacy practices.

Changes to this Privacy Policy

‍We may update this Privacy Policy periodically. We will notify you of changes via email or prominent notice on our Service. You are advised to review this Privacy Policy periodically.

Contact Us

‍If you have questions about this Privacy Policy, contact us at: support@ques.ai

Zoom Integration

We are committed to protecting your privacy and your rights as a data subject. As a user of our application, you have the right to access, modify, and delete your personal data stored on our servers at any time. If you would like to exercise any of these rights, please contact us using the contact details provided in this policy.

We will respond to your request within the legally required timeframe and will take all reasonable steps to verify your identity before granting access or making any changes to your personal data. Please note that certain data may be exempt from disclosure due to legal or regulatory requirements.

By using our application, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy, including your data subject access rights.

We are committed to protecting your privacy and ensuring the security of your personal data. We collect and use your personal data only as described in this privacy policy and in accordance with applicable laws and regulations.

We may collect certain types of personal data from you in order to provide you with our services, including but not limited to your name, email address, and Zoom cloud recordings. We will only collect data that is necessary for the purposes described in this policy.

We may share your personal data with third-party service providers who assist us in providing our services or who provide services on our behalf, such as hosting providers or payment processors. We will only share your data with these third parties to the extent necessary for them to perform their services.

We may also disclose your personal data to comply with legal or regulatory obligations or to protect our legal rights or the rights of others.

We take reasonable measures to maintain the security and confidentiality of your personal data, including the use of encryption and access controls. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

By using our application, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy, including our data access, collection, use, maintenance, and sharing practices as described in this policy.

Google

Ques.ai’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.